A seamless, end-to-end fully automated digital journey in 6 key steps, which addresses the needs of all stakeholders:
- End customers.
- Distributors and partners.
- New Business department.
- Operations department.
Our proposal will align a usually complex back office process with an agile digital sales journey.
VERMEG Digital accelerators introducing
PALMYRA, our digital transformation platform, is based on open architecture, seamlessly integrating into your existing IS.
It offers a business and technical abstraction layer to connect your legacy to an open digital world.
PALMYRA enables rapid delivery of a digital Journey adapted to your needs, integrated into your legacy environment and future proofed.
Challenge> Industrialise the highly manual subscription process with operational risk for bespoke group insurance
> Improve the monitoring and the tracing of the non-auditable underwriting/rating process
> Increase the sales process efficiency and simlify interactions between insurer, sales teams and underwriter
Solution> Deploy a complete new collective subscription process in the Group Life insurance area.
> Integrate the different existing systems (simulator, core management system, pricing tool…), through a simplified workflow
> Propose an innovative editing system with VERMEG’s “Letter Writing system” module allowing online contract issuing/changes
Results> Less than 6 months to deliver an MVP
> Streamlined an efficient business process, providing visibility on the different steps for all stakeholders
> A proficient real time activity digital monitoring
> Included innovative functions as electronic signature, online electronic document
> Successful end-to-end customer service experience