This Central Bank is dedicated to maintaining financial stability and implementing effective monetary strategies. Additionally, its Banking Services Department functions as a ‘commercial bank,’ offering a range of cash management services to both domestic and international institutional clients.
The reliability of the solution Xchanger helped the bank significantly reduce incidents, with 90% of issues resolved within the defined SLA timings.
The operator’s ability to manage and reinsert problematic files into the system immediately enhanced efficiency and minimized disruptions. Xchanger’s stability and reduced maintenance needs also resulted in lower labor costs and a cost-effective maintenance structure.
/ Key figures
• 1 Billion Transactions are proceed by the bank annually.
• 1,2M Lines of BIC-IBAN data were stored by the solution.
• 90% Issues resolved within the defined SLA timings.
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